January 15, 2020 Meeting

January 15, 2020
6:00 PM to 7:00 PM
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Panda Inn
3223 E, N Centre Lake Drive
Ontario, CA 91761

NEW LOCATION AND TIME FOR JANUARY 15, 2020 MEETING:  PANDA INN 3223 E, N. Centre Lake Dr, Ontraio, CA 917161 BETWEEN 6 TO 7 PM


Topic: The Use of Critical Thinking in Root Cause Analysis     Presented by Vern Goodwalt

When trying to solve a problem root cause, there are several popular quality tools one can use like, Fishbone Diagram, Pareto Chart, Scatter Diagram or 5 Why’s. And, after having a clear problem statement, one or more of these quality tools can be used to define the problem source. And, I think this is all well and good. But, I have often found that the real problem is deeper and wider and that’s where “Critical Thinking” comes in. Many times I have found that the organizational systems and cultures is where the real problem lays. In many of the positions I have had in the past, I have had to deal with this and that’s what I will address in this presentation.

Our Speaker: Vern Goodwalt

Vern Goodwalt has had over thirty-five years’ progressive growth in high tech manufacturing as Materials Mgr., Plant Mgr., Operations Mgr., Division Director, and Corporate VP plus, fifteen years’ experience in performance excellence consulting with non-profits, manufacturers, education, and nine years as a Sr. Consultant to the Department of Navy in Lean Operations ManagementHe is an ASQ Senior with direct experience in the application of Lean Six Sigma, ISO 9001 and ISO 17025 standards, ASQ ITEA high performance teams and past ITEA Judge, Baldrige Criteria for Performance Excellence and a past Baldrige Examiner, Shingo Process for Operational Excellence, and other quality approaches. Also, Vern is a twice winner of the California Baldrige Award. He was also the Chairman of the Board for the 2016 Measurement Science Conference.

For further information on the meeting or interested in presenting at the monthly meeting please contact Subbu Shanmugham by email at [email protected] or at 714-613-3257.